Shipping policy

SnowHug — Shipping Policy

Last updated: October 23, 2026

Thank you for shopping at SnowHug!

Orders are generally processed within 1–3 business days, excluding weekends and holidays. Processing times may be longer during busy periods.

We currently ship to eligible addresses across Canada.

Estimated delivery time: 5–12 business days after order placement, depending on the destination, product availability, and shipping carrier.

Delivery estimates are not guaranteed. Customs processing, weather conditions, and carrier disruptions may cause delays.

Shipping charges, if applicable, are displayed at checkout before payment.

When tracking is available, customers will receive shipping confirmation and tracking details by email.

Customers should verify their shipping address before completing checkout. Please contact us immediately if an address needs to be corrected.

If your order is significantly delayed or has not arrived, please contact SnowHug through the contact details on our website.

We will investigate delivery issues and provide appropriate assistance or remedies in accordance with applicable consumer protection laws.

For shipping questions, please contact SnowHug using the contact information provided on snowhug.com.